Currently, the logistics industry is accelerating efficiency upgrading and value reconstruction, and a “smart” revolution is imminent. Therefore, the next-generation intelligent system is not merely a voice assistant, but an organic entity that can listen, think and collaborate seamlessly. Xiaozhong 1.0, a high-level intelligent system built by Sinotruk with dedicated efforts, is precisely developed for this purpose. It marks that commercial vehicle intelligent services have evolved from an era of function stacking to an ecological era featuring scenario integration and proactive evolution.
The intelligentization of traditional trucks often stops at the realization of single-point functions. By contrast, the design of Xiaozhong starts with addressing the unspoken predicaments in driving: the embarrassment of raising one’s voice against noise, the bewilderment in the face of sudden faults, and the inability to control hidden costs… As a result, it can not only respond to commands, but also understand contexts, improve efficiency, and reduce costs while boosting effectiveness. Then, what scenarios is Xiaozhong suitable for, and what specific problems can it solve for users?
Built on Sinotruk’s 27 years of in-depth accumulation in its customer-centric “Family Service” and the in-depth integration of connected vehicle data and professional knowledge bases, Xiaozhong has established a collaborative intelligent system covering driving, management, and maintenance.
Faced with complex road conditions and external noise during transportation, traditional voice interaction often falls short. Xiaozhong 1.0, however, adopts a dual-microphone array to suppress engine and wind noise interference, and improves voice signal-to-noise ratio through a noise separation model. Even in an environment with noise levels up to 85 decibels, it can clearly capture every word the driver says, truly integrating intelligent services into daily driving. When a fault warning flashes on the dashboard, it synchronously translates the fault into plain language and formulates the nearest and fastest solution—pushing fault data and required spare parts information to service stations in advance, realizing a predictive service model of “parts prepared and solutions ready before the driver arrives”. The whole process is proactive, smooth and coherent, just like an experienced partner that always shows up when needed. This not only saves time, but also optimizes the operation logic of the entire service ecosystem.
Its intelligence is further reflected in the silent safeguarding of operational efficiency. By analyzing driving behaviors and vehicle status in real time, the system transforms abstract “energy conservation” into specific operational suggestions tailored to users, ensuring that every unit of energy delivers maximum value. For logistics enterprises, Xiaozhong 1.0 also boasts impressive fleet management capabilities. Through the background system, it can monitor the maintenance cycles, fault warnings and driving behaviors of all vehicles in real time, and automatically generate operation reports to provide solid data support for dispatch optimization and cost control, helping enterprises achieve compliant and efficient operations.
On a deeper level, Xiaozhong 1.0 brings about a reconstruction of user experience. It endows the cab of heavy-duty trucks with an interactive warmth and intelligent depth comparable to those of passenger vehicles. The relationship between drivers and vehicles has evolved from simple control and response to a two-way collaboration based on mutual understanding. Vehicles are no longer passive tools for executing commands, but have become intelligent entities that participate in operation decision-making, prevent risks and increase revenue.
The advent of Xiaozhong has introduced an always-on intelligent companion for long-haul transportation journeys. It adds an extra layer of safety assurance, reduces the troubles in fleet management, and makes operational benefits tangible. This is not just a technological upgrade, but a solemn commitment from Sinotruk to road transporters: with continuously evolving intelligence, we will accompany you on every journey. The road ahead may be long, but your load will be light. The future of smart transportation is now moving toward a broader horizon.
